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Frequently Asked Questions

Do you have a question about our guided tours? We've gathered answers to our frequently asked queries to help you plan your tour. Whether you're wondering about our meeting point, group size, or anything else that peaks your interest, we've got you covered.

FAQ's

What are the tour options?

We have two tour options available. 

We offer a morning or an afternoon Tour. 

Are the tours suitable for young kids?

Yes, we are suitable for all ages and it is a easy 90 minute walk through a park like environment. We do ask you recognise you will be responsible to ensure children stay safe, especially around the thermal areas. We also have some off road pushchairs available, please get in touch before hand to book one. 

How early do I need to arrive?

You'll need to check in for your tour 15 minutes prior. We offer a waiting area with displays and information about other options in Rotorua to enjoy.